The DNA of Genos

Fundamental approaches and principles, based on which we aim to offer our clients the most optimal long-term benefits of working with a nearshoring partner

CLIENT IDENTITY

CLIENT IDENTITY

A strong client identity towards the employee is crucial element for Genos, as it nurtures the optimum platform for creating a long-lasting cooperation between the client and employee.

CULTURE BRIDGING

CULTURE BRIDGING

Genos, appreciating cultural differences between Romania and Denmark, works to create a comprehensive understanding between all parties to ensure that each other's views are fully understood.

MEANINGFUL WORK

MEANINGFUL WORK

We empower employees to take part in creating success, cohesiveness and culture in the working place, meaningful work can help both the individual and the company to accomplish valuable results.

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People and Culture is GENOS most vital asset

As a major nearshoring service provider, GENOS believe and is committed to the people and their culture.

Client onboarding

Client onboarding

Client onboarding begins long before the client signs up for an agreement with GENOS. We start by offering our clients all the insights and expertise they need before embarking on the journey, but the effort from the client’s side during the onboarding starts with the first recruitment process.

Recruitment

Recruitment

Recruitment is built upon the in-depth understanding of the client’s needs and their DNA. The recruitment process is supervised and administrated by GENOS, but it requires a high involvement of the client, who takes all the important decisions during this process.

Employee onboarding

Employee onboarding

Employee onboarding starts at the client’s site, therefore the employee’s first working days actually take place at the client’s location in Denmark. Essentially and to a very high extent, the client manages the onboarding process of the employees themselves.

Employee Dev. Plan

Employee Dev. Plan

EDP, is a crucial tool for securing a long-term collaboration with the employee. The main goal is to align the client and the employees upon the desired goals and achievements for the coming years. Genos will participate in this process by supporting and documenting the EDP plans.

Latest news

Partner Talks - Benjamin Nielsen, Vice President of Customer Service and Delivery at EIVA
by Genos
Partner talks
20th of August 2024

Partner Talks - Benjamin Nielsen, Vice President of Customer Service and Delivery at EIVA

Customer service and delivery are pivotal in today's business landscape, serving as key differentiators that can elevate a company's reputation and foster long-term customer loyalty. In an era where consumer expectations are higher than ever, businesses must excel in these areas to stay competitive and meet the demands of an increasingly dynamic market. This commitment is exemplified through the partnership between EIVA and GENOS, with GENOS's hub for service and delivery in Bucharest ensuring top-tier performance and satisfaction for their clients. We took the opportunity to talk to Benjamin Nielsen, Vice President of Customer Service and Delivery for EIVA, during his visit last week to our GENOS Bucharest office to spend time with the EIVA team.

Procedura interna
by Genos
Raportări privind încălcări ale legii și protecția avertizorului în interes public
17th of December 2023

Procedura interna

Procedura stabileşte modalitatea de primire, înregistrare, examinare, efectuare de acțiuni subsecvente și soluționare a raportărilor privind încălcări ale legii, care s-au produs sau sunt susceptibile să se producă la nivelul GENOS IT SRL, drepturile și obligațiile avertizorului în interes public, măsurile de protecție ale acestuia precum și obligațiile GENOS IT SRL așa cum reies din Legea nr. 361/2022 privind protecţia avertizorilor în interes public.

PARTNER TALKS - Kim Krahl Larsen, Chief Product Officer of Contour Design
by Genos
Partner talks
6th of December 2023

PARTNER TALKS - Kim Krahl Larsen, Chief Product Officer of Contour Design

With the winter holidays approaching, a season of camaraderie and togetherness, we take this moment to celebrate a significant milestone: our two-year partnership with Contour Design. Joining us in this festive occasion is none other than Chief Product Officer of Contour Design, Kim Krahl Larsen, accompanied by his colleagues from Romania, Alex and Adrian.

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