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Partner Talks - Benjamin Nielsen, Vice President of Customer Service and Delivery at EIVA
Customer service and delivery are pivotal in today's business landscape, serving as key differentiators that can elevate a company's reputation and foster long-term customer loyalty. In an era where consumer expectations are higher than ever, businesses must excel in these areas to stay competitive and meet the demands of an increasingly dynamic market. This commitment is exemplified through the partnership between EIVA and GENOS, with GENOS's hub for service and delivery in Bucharest ensuring top-tier performance and satisfaction for their clients. We took the opportunity to talk to Benjamin Nielsen, Vice President of Customer Service and Delivery for EIVA, during his visit last week to our GENOS Bucharest office to spend time with the EIVA team.